![]() If a claimant cannot complete the verification by uploading a real-time selfie and documentation, they will be required to complete a video chat session with an ID.me Trusted Referee in which they will be given instructions to share documentation with the ID.me staff member.Īfter successfully completing the video call, they will be required to give consent that ID.me can share the successful verification of your identity with DEW. What can a claimant expect during the live video session? Yes, please watch the full video tutorial here, provided by ID.me. Is there a video tutorial to explain how the ID.me verification process works? A support page for South Carolina has been added to the ID.me website as a resource for claimants. When the claimant completes their verification process, they will be required to give consent for this information to be shared with DEW. If a claimant doesn’t have a smartphone with an operational camera, ID.me conveniently offers a live video chat identity verification feature. As a note, the selfie must be captured in real-time and cannot be uploaded from their smartphone photo library. Once their ID.me account is complete, they will also need to provide a self-portrait. Who will be required to complete the ID.me identity verification process with this launch?īecause current claimants have provided various forms of documentation and proof of identity, depending on the agency and program requirements, only new claimants filing their initial claims will be required to complete the identity verification process through ID.me.Ĭlaimants will be required to create a free account with ID.me before they register for unemployment insurance benefits. ID.me is also the only provider to offer a video chat option for claimants that may need additional assistance in the identity verification process. ID.me’s identity proofing and multi-factor authentication services are federally certified, making them compliant with the National Institute of Standards (NIST)’s digital identity guidelines. ![]() This is just one more solution we are adding to our robust portfolio to protect South Carolinians and their unemployment insurance benefits. “While the latest federal legislation now requires all states to have an identity verification process in place, we are ahead of the curve in implementing this step in our efforts to combat fraud. Shortly thereafter, we identified the partnership with ID.me as an opportunity to make the process easier and more secure than ever,” said DEW Executive Director Dan Ellzey. “DEW was one of the first states to implement identity verification measures when we launched the Lost Wages Assistance (LWA) program in September 2020. Users who are not successful with the self-service approach can complete the process through a live video conference session with an ID.me Trusted Referee. Based on experience with other states using ID.me, around 90% of claimants successfully complete the process in approximately 5 minutes using their mobile phone, computer and a few pieces of documentation that they carry in their wallet. ID.me is a federally-certified identity verification provider specializing in digital identity protection and is utilized by several states to address the high volume of unemployment fraud across the nation.Īs part of the DEW’s initial claims process, ID.me will enable unemployment insurance claimants to verify their identity online using a self-service application. ![]() Department of Employment and Workforce (DEW) announced today an exciting step in its fraud prevention and claimant protection efforts – a partnership with ID.me. Identity Verification Vendor Will Help DEW Lead Efforts in Fighting Unemployment Insurance FraudĬOLUMBIA, S.C. To Secure UI for South Carolinians and Reduce Fraudulent Claims DEW Partners With National Leader, ID.me,
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |